Frequently Asked Questions

Once your order ships, you will receive a confirmation email with a tracking link. You can also sign in to your account to view order status and tracking details at any time.

Standard delivery typically arrives within 3–5 business days. Express options are available at checkout for 1–2 business day delivery to most US addresses.

Yes. All orders are sent in plain outer packaging with no reference to lingerie or brand details on the exterior.

Each product page includes detailed fit notes. For bras and bodysuits, measure your underbust and fullest point, then compare with our size chart.

Our client care team offers complimentary fit guidance by email within one business day.

Unworn items in original condition with tags attached may be returned within 30 days of delivery.

Contact our client care team with your order number. We will provide a return label and instructions.